© UST All Rights Reserved The Revival Journey The S.L.A.M Toolkit Reference Table 109 Toolkit No. Toolkit Name Module No Module Name Page No. 1 MSLA Report 2 Initiating Change through Awareness 23 2a Humility Micro Habits 3 Bringing Alive the UST Values 33 2b Humanity Micro Habits 3 Bringing Alive the UST Values 35 2c Integrity Micro Habits 3 Bringing Alive the UST Values 37 3a Humility Self-Assessment 3 Bringing Alive the UST Values 34 3b Humanity Self-Assessment 3 Bringing Alive the UST Values 36 3c Integrity Self-Assessment 3 Bringing Alive the UST Values 38 4 FAST Coaching : Improving my FAST Goals 4 The Vision Imperative 46 5 Improving Integrity through improved Self-awareness 5 The Character Imperative 54 6 Healing Habit #1 FReSH Checklist 5 The Character Imperative 59 7 Healing Habit #2 Forgiveness Checklist 5 The Character Imperative 60 8 Healing Habit #3 How to make an apology right 5 The Character Imperative 61 9 Healing Habit #4 Pause and Recharge 5 The Character Imperative 62 10 Healing Habit #5 Bestow Grace 5 The Character Imperative 63

© UST All Rights Reserved The Revival Journey The S.L.A.M Toolkit Reference Table 110 Toolkit No. Toolkit Name Module No Module Name Page No. 11 The Healing Self- Assessment 5 The Character Imperative 64 12 The 3W Framework for Feedback 6 The Relationship Imperative - 1 71 13 The VALUE framework 6 The Relationship Imperative - 1 72 14 Freedom Ladder Implementation Tool 7 The Relationship Imperative - 2 83 15 Persuasion Process 7 The Relationship Imperative - 2 88 16 Listening and Empathy Mapping Template 7 The Relationship Imperative - 2 89 17a Practice Guide: Your Strength : Work-out 8 Action Planning 97 17b Practice Guide: Your Area of Improvement : Work- out 8 Action Planning 98 17c Practice Guide: Your Overestimation : Work-out 8 Action Planning 99 17d Practice Guide: Your Underestimation : Work- out 8 Action Planning 100 18 Improving Your Action Plan through Coaching 8 Action Planning 101 19 Accountability Agreement - For your Transformational Journey 8 Action Planning 102 to 105 20 Progress Checklist 8 Action Planning 106

© UST All Rights Reserved Want to know more about Servant Leadership at UST: Please visit our website: https://ustservantleadership.com/live/ or Write to us at: servantleadership@ust.com Program Designed by Dr. Madana Kumar, PhD Dr. Madana Kumar, PhD, is an industry veteran with more than 4 decades of Industry Experience in organisations like Bharti, HCL, IBM, UST Global etc.. He is a passionate student, thought leader and practitioner of Organisation Transformation and Servant Leadership. His passion is in evangelizing Servant Leadership( a topic he chose for his Doctoral dissertation) in all types of organisations, including Corporates, Educational Institutions and Social Sector organisations. Madana is recognized as a Thought Leader, Strategist and Mentor, in the fields of Organisation Transformation and Leadership. His efforts have brought several national and international laurels to him personally (eg: CLO of the Year, Global CLO of the year, Talent Development Champion of the year etc) and for the organisation (Several Brandon Hall awards, ATD Awards, Learning Elite Listings etc). He is a much sought after speaker at Tier 1 Management Institutes in the country, and a prolific writer in several national and international magazines on the Topics of Organisation Transformation and Servant Leadership. Connect with Dr. Madana here